Shady Pets & Paws Returns & Refunds Policy

Don't love it? No problem! We mean it...100% Funk-Free Guarantee!

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If you're not happy with your purchase, simply contact Customer Service within 30 days of delivery to request a refund. We'll provide instructions for returning your product. Once we receive the returned product, you'll receive a 100% refund of the product purchase price.

 

No hassles. No bad vibes. Just a fair guarantee from a company that believes in its products. We believe in our products and we believe in making things right. That's the Don't Fake The Funk Guarantee.

 

A Little Note About Shipping...

 

We charge just $6 for flat-rate shipping as a courtesy to you. The actual cost to ship your order is more than $6, and we happily cover the difference as our way of saying thank you for your business. Original shipping charges are non-refundable, and return shipping is the customer's responsibility.

 

The Don't Fake The Funk Guarantee is available to the original purchaser and is limited to one refund per household.

Shady Pets & Paws reserves the right to modify or discontinue this guarantee in the future.